Sales Representative, Industrial Wood Coatings
Company: The Sherwin-Williams Company
Location: Cleveland
Posted on: November 19, 2024
Job Description:
CORE RESPONSIBILITIES AND TASKS
- Achieve or exceed sales budget.
- Achieve or exceed margin contribution budget.
- Maintain expenses at or below budget.
- Increase gallon growth.
- Grow opportunity account sales.
- Collect reliable customer/territory information and estimate
individual customer potential.
- Conduct competitive product testing and comparisons to S-W and
identify current competitors' strengths and weaknesses and S-W's
competitive advantage.
- Develop territory market development plan and obtain
approval.
- Develop a strategy to sell target customers and identify items
or product categories that require specific attention in support of
this strategy.
- Develop weekly selling plan and conduct sales calls
accordingly, occasionally in conjunction with servicing
Store/Facility Manager.
- Determine where customer is in the overall selling process and
what steps are necessary to move the process along.
- Conduct product demos to support the selling process.
- Obtain information necessary to open a new account and
communicate to credit office.
- Access product/technical information to support customers'
application requirements.
- Complete required call and expense reports on a timely
basis.
- Identify sources of sales leads and follow through on leads
provided by store/Facility personnel as appropriate.
- Understand servicing store/Facility's strengths and weaknesses
and communicate effectively with staff members to ensure that
commitments made are within the store's capabilities.
- Identify products and quantities that must be carried in
inventory to support customer needs and communicate this to
store/Facility.
- Identify potential problems and work with Store/Facility
Manager to resolve.
- Handle customer complaints within lines of authority and manage
process to resolution.
- Assist Store/Facility Manager in resolution of product supply
problems.
- Conduct customer surveys.
- Assist in servicing stores/Facilities' physical
inventory.
- Service existing accounts to insure continued loyalty.
- Other duties as assigned.
Job duties include contact with other employees and access
confidential and proprietary information and/or other items of
value, and such access may be supervised or unsupervised. The
Company therefore has determined that a review of criminal history
is necessary to protect the business and its operations and
reputation and is necessary to protect the safety of the Company's
staff, employees, and business relationships.
POSITION REQUIREMENTS
FORMAL EDUCATION:
Required:
- High school education or equivalent is required.
Preferred:
- Bachelor's degree in a business-related field.
KNOWLEDGE & EXPERIENCE:
Required:
- Strong communication and interpersonal skills and the ability
to work with all levels of internal and external contacts. Ability
to interface effectively with sales, technical and manufacturing
management required. Training and utilization of project management
techniques, value selling, and six sigma tools required.
Preferred:
- Knowledge of the wood adhesives market.
- Ability to identify specific wood adhesives users, knowledge of
wood coatings (surfacers, stains, pigmented finishes, sealers) used
in this marketplace, and applications of these coatings as well as
different wood species and the preparation of these surfaces.
TECHNICAL/SKILL REQUIREMENTS:
Required:
- Proficiency with Microsoft Office Applications
Preferred:
- Proficiency with Salesforce.com
TRAVEL REQUIREMENTS:
Keywords: The Sherwin-Williams Company, Erie , Sales Representative, Industrial Wood Coatings, Sales , Cleveland, Pennsylvania
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